Question 1

Who can use the Sandy Point eBus?

Accepted Answer

The bus may be used by any local residents, local groups, holiday makers or visitors to Sandy Point or the Waratah Bay area. 
It can be booked for an individual rider, a family, or any group wishing to travel together.

Question 2

What does it cost? How do I pay?

Accepted Answer

Your fare is your DONATION.

If you are unsure of how much to donate, you can use our Cost Estimator tool to understand our costs for your desired trip. Use this knowledge to determine an appropriate level of donation.

We thank you for your support to enable this community transport service to be maintained.

Donations may be made here (www.sandypointebus.com/donate)following confirmation of your booking

Payment options 
 • Pay online with CREDIT CARD  -  www.sandypointebus.com/donate (www.sandypointebus.com/donate)
 • Bank transfer - BSB: 633 000 Account: 211 090 220
Reference - your name and date of booking
 • Card - Tap & Travel on the bus
 • Cash - on the bus

Question 3

Where does my donation go?

Accepted Answer

The drivers and admin are all local volunteers. The money donated goes toward running costs, maintenance, office costs, insurance, etc and we need to have some reserves to cover these and unexpected costs moving forward.

Question 4

Can the bus be booked for a group excursion, day trip, or private event?

Accepted Answer

Yes, subject to availability.
The booking form has a check box to be ticked if you wish to book the bus for exclusive use by your group.

Question 5

How many people can fit on the bus?

Accepted Answer

The bus can take up to 9 passengers, including one wheelchair passenger.

Question 6

Where does the bus go to?

Accepted Answer

You can request the destination you need to get to.
The bus can provide transport in and around Sandy Point and Waratah Bay. It can also travel to other South Gippsland locations depending on available EV charging facilities. We often travel to Fish Creek, Foster, Leongatha, Inverloch, Wonthaggi.

Question 7

Where does the bus pick up from?

Accepted Answer

You can request the pick up point. Let us know your needs and we will agree on suitable single or multiple locations.

Question 8

Do I need to book?

Accepted Answer

Yes. We ask you to book 24 hours in advance so that we can ensure that we have an allocated driver available and the bus is charged and ready to go. 
If you have a more immediate request please call us to discuss on 0456 210 188

Question 9

How do I book?

Accepted Answer

Please use our online booking system - sandypointebus.com/bookings(http://sandypointebus.com/bookings)

... or email ebus.bookings@gmail.com
... or phone 0456 210 188

Question 10

How do I cancel or change a booking?

Accepted Answer

Please contact us (preferably with 24 hours’ notice) on 0456 210 188

Question 11

Who drives the bus?

Accepted Answer

Our drivers are local volunteers. They are licensed and trained, and have a current Working with Children Check. 
When a booking is requested we then allocate an available driver for the trip.

Question 12

Can I self drive for my group booking?

Accepted Answer

No, all drivers need to be one of our previously trained and approved drivers.

Question 13

Can I access the service with a wheelchair?

Accepted Answer

Yes, the bus has a wheelchair lift. Let us know your needs when booking.

Question 14

Can I have luggage / surfboard / bike / pram etc?

Accepted Answer

Please let us know if you are bringing any bulky items so we can plan for space on board. At this stage we can’t carry bicycles but are looking into ways of being able to offer this service in the future.

Question 15

Who runs the community e-bus service?

Accepted Answer

Community volunteers are providing this bus service. It is managed by the Sandy Point Bus Management Committee Inc. (SPBMC)

Question 16

Can I volunteer to help?

Accepted Answer

Yes, please! 
If you can volunteer some time for help with admin or driving, regular or occasional, please email us at sandypointebus@gmail.com

Question 17

Do you have another question?

Accepted Answer

Use our online Contact form t(https://www.sandypointebus.com/home#contact)o send us your question.

FAQs